How Insurers Determine Your Auto Insurance Premium

While spending the past two decades as a business writer covering the insurance market, I finally got a chance to share what I have learned about auto insurance with a new audience — consumers.CCI31102014 

My article, How Insurers Determine Your Auto Insurance Premium, was written to explain the major factors that drive (no pun intended!) auto insurance premiums.

The article’s main objective is to provide more comprehensive material than similar articles while being easy to understand. 

Thanks to www.cheapcarinsurance.net for the opportunity. 

I hope you’ll check it out! Who knows, you might save a few bucks!




In Social Media, You Are What You Post

Maintaining privacy is not easy these days, but national security document leaker Edward Snowden is here to help.

In a recent interview, Snowden warns those who really care about their privacy should quit using services like Dropbox, Facebook and Google because the information might not be as secure as you would like to believe. 

But really, you are better off assuming that anything you publish online is not private information.

Consider this . . . posting on social media is a form of publishing. You might think of publishing in the traditional sense, where the writing and editing processes require accuracy and thoughtfulness.

Personal social media publishing is often spontaneous and filterless. It lacks boundaries. In fact, you can tell the degree of personal boundaries – and vanity for that matter – by looking at their posts and pictures (selfies especially).

You probably already know that data mining companies are developing consumer profiles about you. They determine a person’s social media score based on what you post. The profiles and social media scores also influence the advertising you see while online. This should not be confused with social media scoring that communications professionals use to determine a person or organization’s social media influence.

To learn what one journalist found out about her self through the eyes of data miners, click here.

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“…your innocuous postings could
affect insurance availability and premiums…”­
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You might even know that workers’ compensation and disability insurers use social media to identify claimant fraud. But social media scoring is different because it reveals how your behaviors affect the probability for future insurance claims. In concept, it is similar to a credit score.

That means your innocuous postings could affect insurance availability and premiums. When I discussed this on background with an industry expert, he told me that there are life insurers that do use social media sites to learn about future and current clients.

The goal of insurance companies is to judge the risk of the person they are covering so premiums are fair to everyone. We are used to life insurance companies, for example, checking our vitals and blood before writing coverage. What insurers have learned, however, is that social media can provide more relevant information to assign premiums.

For example, you could have great academic test results, but social media can reveal your true risk profile. If you engage in dangerous activities, such as motorcycle riding, that risky behavior tells the insurers you’re more likely to have an accident.

“Liking” fattening foods can also contribute to your social media score. Commenting too much on television programs could mean your lifestyle is too sedentary. Mentioning negative emotions, like being depressed, could point to significant mental health issues.

If the idea of insurance companies checking you out online seems to bristle against your assumption of a constitutional right to privacy, remember that once you have published information on social media, that information is fair game. Many experts warn that privacy controls are not always reliable.

But this can also work to your advantage. Liking cites that encourage diet and exercise implies your interest in living a healthier life. Posting a picture of your 100-year-old grandmother demonstrates longevity. Mentioning that you ran in a marathon will help your profile or posting a healthy recipe could improve your score. Showing a positive attitude about life could also reflect a healthy outlook on life and better coping skills.

To the degree insurers use this information, along with other traditional factors such as age, gender and marital status, is different for every insurer.

If you are really concerned about your data privacy, you might want to consider Snowden’s advice to avoid popular web services. Otherwise, remember the old adage, “you are what you eat?” In social media, you are what you post.

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Just Thinking: Ebola and Workers’ Compensation

You know you’re a true workers’ comp junkie when you cannot hear the news without considering potential work-related implications.

Not long after Thomas Eric Duncan — the first known person to develop Ebola in the United States — died yesterday, a sheriff’s deputy involved with the case entered a hospital due to potential Ebola symptoms.

Just think of how many workers can be potentially exposed at their jobs should they come into contact with even one person who has Ebola. Medical providers from ambulance attendants, nurses and doctors to contractors, lab workers, police, border patrol officials, flight attendants and cleaning crew could theoretically be unknowingly exposed.

It is already a concern to employees. Nurses in the San Francisco have also expressed apprehension because they have not been properly trained to deal with Ebola. And after the CDC announced yesterday it will monitor passengers for Ebola at five major airports, airplane cleaning crews at LaGuardia Airport went on strike partly because they are concerned about being exposed to Ebola. 

But as I have pondered the potential Ebola crisis, I find myself having more questions than answers. While I personally have confidence there will not be a full blown Ebola epidemic here and I believe that public panic does no good, I do believe that workers will be effected before experts sort out how to combat the disease.

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Just think of how many workers can be potentially exposed at their jobs should they come into contact with even one person who has Ebola.
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My questions go beyond whether workers’ compensation will cover an employee who picks up Ebola during or in the course of employment. In principle, workers’ compensation should cover work-related exposure to Ebola as it does for HIV/AIDS. If for any reason, workers’ comp does not cover it, then there is always the tort system.

And really, many of questions are ultimately not just about Ebola, but any emerging illness that could warrant extra attention.

Below are some of my questions.

Regarding Prevention

  • What kind of workplace safety measures are needed that do not already exist for medical care providers?
  • Is the current personal protective equipment sufficient? The USAID is seeking more comfortable protective clothing. A Spanish doctor who started treatment on a nurse who contracted Ebola said the gear is too short and exposes skin
  • While the CDC and other experts insist that contracting Ebola through the air is highly unlikely, others disagree. Therefore, should workers wear face masks just in case? Viruses, after all, are live organisms that mutate.
     
  • If Ebola requires special training to prevent exposure, which agency will satisfy the workplace information employers need to know? Should employers turn to the Occupational Safety and Health Administration, the National Institute for Occupational Safety and Health (NIOSH), which is part of the Centers for Disease Control (CDC) or the CDC itself?
  • When will this information be available to employers other than hospitals and clinics?

Regarding Ebola Treatment

  • If potential treatment medications are scarce, who will be the lucky ones chosen to receive it?
  • When treatment for Hepatitis C and AIDS costs more than $100,000 per patient, how much will Ebola treatment cost employers and insurers?

Regarding Workers’ Comp Case Management:

  • Knowing medical providers have already suffered from Ebola, do states and case managers need training to deal with any special considerations with Ebola cases?
  • Since Ebola is contracted and can lead to death in about a month – which is often less time than it takes for many workers to file workers’ compensation claims — will employers suddenly get better at encouraging immediate claim filing for better case management?
  • Will Ebola workers’ compensation claims be primarily retrospective?

Pondering Ebola or emerging disease and their effect on workers’ compensation? Please post your questions below. And, if you can answer any of my questions, please share them as well.

If you want to discuss these questions with me for another blog post, please write me at annmarie@lipoldcommunications.com.

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