Posts In: Insurance Communications/Marketing

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The experts weigh in on emerging risks.

Emerging Risks Insurers Are Watching — and So Should You

Emerging risks are a mixture of perception and reality. If you asked executives in 1999 to name one of their…Read More

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Legalizing marijuana introduces greater risk.

Legalizing Marijuana Expands Auto and Workers’ Comp Risk

Legalizing marijuana expands its use. And that widens the risk potential of on-the-road and on-the-job accidents. Just how much is…Read More

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Cyber risk and insurance is expanding.

Cyber Risk and Insurance Continue to Grow

Cyber risk and insurance continue to gain momentum. More companies realize they need it. And insurers are expanding coverage – and…Read More

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Successful actuarial consulting depends on effective communication.

Actuarial Consulting: Is It For You?

At some point, most actuaries consider a career in actuarial consulting. It’s easy to see why. Generally, the variety of…Read More

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The Insurtech revolution is here.

Insurtech Revolution Will Transform the Business of Insurance

The Insurtech Revolution is here. My most recent Actuarial Review article, “The Insurtech Revolution,” cuts through the buzz and highlights…Read More

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Actuaries applying advanced analytics provide a window into the profession's future.

Actuaries Applying Advanced Analytics in Non-Traditional Roles

Actuaries applying advanced analytics in non-traditional insurance roles are deploying their acumen to solve business problems. As demonstrated in Part…Read More

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Insurers must overcome the customer engagement disconnect

Insurers Must Beat the Customer Engagement Disconnect

Insurance marketing professionals are striving to beat the customer engagement disconnect. They know that customer engagement must go beyond internet…Read More

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Claim prevention tips can improve customer experience and prevent losses.

Claim Prevention Tips Can Upgrade Customer Experience and Mitigate Losses

Claim prevention tips give personal lines insurers ample opportunities to upgrade customer experience and mitigate losses. Catastrophic (CAT) events such…Read More

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Claim closure should enhance customer experience and an insurer's brand.

Claim Closure Can Enhance Customer Experience, Branding

Claim closure can set a positive tone that bolsters overall customer experience and an insurer’s brand. How insurance companies finish…Read More

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Appointment reminders are a customer experience enhancing opportunity.

Sending Omnichannel Appointment Reminders Offers Multifold Benefits

Sending omnichannel appointment reminders can help personal lines insurers save money, encourage efficiency and improve customer experience. Using omnichannel tools…Read More