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Robert Hartwig

Q & A: Insurance Information Institute’s Robert P. Hartwig

July 21, 2016 Uncategorized 0

Robert P. Hartwig, president and CEO of the Insurance Information Institute (III), has been one of my most valued sources…Read More

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Why Cleveland Needed Cavs’ Victory

June 22, 2016 Uncategorized 2

To deeply appreciate the Cleveland Cavaliers championship victory, you had to grow up in Cleveland. This is not just about…Read More

Lovin’ My Kirby Vacuum

January 13, 2015 Uncategorized 2

After stripping the Yuletide adornment from my old Christmas tree, I dragged it to the curb, knowing the job was…Read More

Waiting for My New Rolodex

November 14, 2014 Uncategorized 0

After spending several days awaiting my new Rolodex, Staples just informed me that I need to wait a little bit…Read More

Work is Risky, Even at the Navy Yard

September 16, 2014 Uncategorized 0

On the one-year anniversary of the Navy Yard shooting, my thoughts and prayers are with the victims and their families.…Read More

Remembering Our Ancestral Veterans

May 26, 2014 Uncategorized 0

When I was a child growing up in Euclid, Ohio, I heard a lot about World War II. I remember…Read More

Is Freedom of the Press at Risk?

February 20, 2014 Uncategorized 0

The Federal Communications Commission plans to visit news organizations to find unfair bias in news reporting. This upsets every journalistic…Read More

To Build Credibility, Stop the Nonsense

January 23, 2014 Uncategorized 1

Don’t you just love it when the basics of effective business practices win out over marketing ploys? One basic is…Read More

Social Media Trumps Dell’s Poor Customer Service

August 12, 2013 Uncategorized 0

Executives who focus on social media’s marketing advantages without being prepared for customer feedback should take heed from my customer…Read More

Why Charles Ramsey Is My Hero

May 14, 2013 Uncategorized 2

Charles Ramsey is my hero. It’s not just because he and other brave neighbors freed three kidnapped women and a…Read More