Posts In: personal lines insurance

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Insurers must overcome the customer engagement disconnect

Insurers Must Beat the Customer Engagement Disconnect

Insurance marketing professionals are striving to beat the customer engagement disconnect. They know that customer engagement must go beyond internet…Read More

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Encouraging private carriers to offer flood insurance requires vision.

Flood Insurance Requires Vision by Congress

July 12, 2017 Insurance Topics 0

Creating a public/private partnership for flood insurance requires vision by Congress. That’s my conclusion after writing my latest Actuarial Review…Read More

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Appointment reminders are a customer experience enhancing opportunity.

Sending Omnichannel Appointment Reminders Offers Multifold Benefits

Sending omnichannel appointment reminders can help personal lines insurers save money, encourage efficiency and improve customer experience. Using omnichannel tools…Read More