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Encouraging private carriers to offer flood insurance requires vision.

Flood Insurance Requires Vision by Congress

July 12, 2017 Insurance Topics 2

Creating a public/private partnership for flood insurance requires vision by Congress. That’s my conclusion after writing my latest Actuarial Review…Read More

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Claim closure should enhance customer experience and an insurer's brand.

Claim Closure Can Enhance Customer Experience, Branding

July 5, 2017 Insurance Communications/Marketing, Opinion 0

Claim closure can set a positive tone that bolsters overall customer experience and an insurer’s brand. How insurance companies finish…Read More