Posts In: automobile insurance

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Driverless Commercial Trucks Wait at the Intersection of Insurance

Driverless commercial trucks are evolving much like their private-passenger counterparts. There are basically two paths. Vehicle manufacturers are either moving…Read More

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Why Commercial Auto Rates Keep Rising

Commercial Auto rates have been rising for more than a decade. What gives? In my recent Leader’s Edge article, Where Are…Read More

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The Truth about Advanced Driver Assistance Systems (ADAS)

January 10, 2020 Insurance Topics 0

Advanced driver assistance systems (ADAS) are helping drivers with reducing auto accidents and will impact the future of driverless cars,…Read More

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Driverless cars are not yet proven to be safer.

Baribeau Recognized for Actuarial Review Award

Annmarie Geddes Baribeau was recognized June 25 for her thought-provoking editorial content published in Actuarial Review. Her article, Driverless Utopia, won…Read More

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Commercial Auto Unprofitability Not All That It Seems

May 29, 2019 Insurance Topics 4

Commercial auto insurance is an unprofitable mess. It’s putting some companies out of business. Among the other commercial lines, commercial…Read More

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Legalizing marijuana introduces greater risk.

Legalizing Marijuana Expands Auto and Workers’ Comp Risk

Legalizing marijuana expands its use. And that widens the risk potential of on-the-road and on-the-job accidents. Just how much is…Read More

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Claim prevention tips can improve customer experience and prevent losses.

Claim Prevention Tips Can Upgrade Customer Experience and Mitigate Losses

Claim prevention tips give personal lines insurers ample opportunities to upgrade customer experience and mitigate losses. Catastrophic (CAT) events such…Read More

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Appointment reminders are a customer experience enhancing opportunity.

Sending Omnichannel Appointment Reminders Offers Multifold Benefits

Sending omnichannel appointment reminders can help personal lines insurers save money, encourage efficiency and improve customer experience. Using omnichannel tools…Read More

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The Difference Between Customer Service and Customer Experience

What’s the difference between customer service and customer experience for personal lines insurers? I tackle that question in a blog…Read More

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Personal Automobile Insurance Actuarial

Personal Auto Pricing Since Great Recession

Many changes have taken place since the Great Recession, forever altering the personal automobile insurance pricing cycle. My latest Actuarial…Read More