Driverless Commercial Trucks Wait at the Intersection of Insurance
Driverless commercial trucks are evolving much like their private-passenger counterparts. There are basically two paths. Vehicle manufacturers are either moving…Read More
Posts In: automobile insurance
Why Commercial Auto Rates Keep Rising
Commercial Auto rates have been rising for more than a decade. What gives? In my recent Leader’s Edge article, Where Are…Read More
The Truth about Advanced Driver Assistance Systems (ADAS)
Advanced driver assistance systems (ADAS) are helping drivers with reducing auto accidents and will impact the future of driverless cars,…Read More
Baribeau Recognized for Actuarial Review Award
Annmarie Geddes Baribeau was recognized June 25 for her thought-provoking editorial content published in Actuarial Review. Her article, Driverless Utopia, won…Read More
Commercial Auto Unprofitability Not All That It Seems
Commercial auto insurance is an unprofitable mess. It’s putting some companies out of business. Among the other commercial lines, commercial…Read More
Legalizing Marijuana Expands Auto and Workers’ Comp Risk
Legalizing marijuana expands its use. And that widens the risk potential of on-the-road and on-the-job accidents. Just how much is…Read More
Claim Prevention Tips Can Upgrade Customer Experience and Mitigate Losses
Claim prevention tips give personal lines insurers ample opportunities to upgrade customer experience and mitigate losses. Catastrophic (CAT) events such…Read More
Sending Omnichannel Appointment Reminders Offers Multifold Benefits
Sending omnichannel appointment reminders can help personal lines insurers save money, encourage efficiency and improve customer experience. Using omnichannel tools…Read More
The Difference Between Customer Service and Customer Experience
What’s the difference between customer service and customer experience for personal lines insurers? I tackle that question in a blog…Read More
Personal Auto Pricing Since Great Recession
Many changes have taken place since the Great Recession, forever altering the personal automobile insurance pricing cycle. My latest Actuarial…Read More